Thanks for the responses. We went there for lunch and luckily it was really dead so the wait time wasn’t that long. However, our server was noticeably slow, and I could see the potential for poor service. But the location, the art and the food were all pretty good. Sure the food wasn’t outstanding, but I was still pretty satisfied with my meal but I understand what you guys are talking about. I know the location is still relatively new so maybe if they continue to get this poor feedback they will get better and hire a better staff.

That being said the service is absolutely atrocious, our waiter (Rocco) flat out insulted one our party members by saying something to the effect of “why would go out to dinner and order a sandwich?” kind of funny considering their menu contains about half a dozen sandwiches on it. He also brought up the fact that some dinner items had “just too many carbs in it to eat.” Not quite sure why he felt the need to bring that up but it seemed out of place, apparently we weren’t the only diners he was discouraging as we could hear him at the table next to us telling them not to order certain items. Doesn’t show a lot of confidence in your cuisine when your waiter is dagging half the menu.

On top of that it he was painfully slow at taking our beverage order and with coming back with the actual drinks. I mean like… painfully slow, I could have gotten halfway through War and Peace before my water got to the table. I wasn’t the only one at my table who noticed this. It just seems a little ridiculous when there is only a handful of tables populated with people to have to wait an extended amount of time to get drinks, order your meal etc… We practically had to throw the bill at him to get him to process the credit card so we could leave.

The place seems like a great idea but someone really needs to train the waitstaff on what is acceptable protocol with the customer and the actual concept of being a waiter and all it entails. Maybe if I was 22 years old this wouldn’t bother me but there gets to a certain point on life where you just don’t want to put up with amateur service when you go out to eat a meal.